GENERAL
- Why use Moorio?
- How much does using Moorio cost?
- Can anyone sign up to use Moorio?
- Is Moorio a bunker fuel supplier?
- How can I be sure that the supplier is verified?
- What is Moorio's role after the order is secured?
ACCOUNT SETTINGS
- Why is my account under review process?
- How is my status assigned?
- How is my Moorio rating calculated?
- How is my credit rating calculated?
- Can I invite others to join Moorio as a representative of my company?
- Can my company's branch in other country onboard Moorio?
ORDERS
- What are FOB incoterms?
- How do I contact my supplier?
- How can I share order details with my agent?
- When do I need to pay for my order?
- What payment methods are supported?
- How do I edit my order?
REQUESTS
- How to get offers for bunker fuel?
- Who provides quotes on Moorio?
- How can I be sure that the offers are valid?
- What is included in my offer?
- How do I choose the best offer for me?
- Why do I have to provide my vessel's destination?