Once delivered, suppliers should mark the order as delivered on the platform for order finalization. To do that, select MARK DELIVERED button at the bottom of order summary in order window.
You will then be asked to provide relevant documents, such as bunker delivery notes, invoice (if you have opted out for Moorio to prepare the invoices in your name) and exact quantity delivered. Do note, that Enterprise fee will not be recalculated should the quantity be different. To prevent abuse, quantity delivered should be in the 30% margin of error. Do contact our customer support if the quantity delivered is substantially different from what was initially ordered by customer.